577jili Casino – Privacy Policy

1. Introduction

577jili Casino ("577jili," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the 577jili platform ("Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information when you access or use our website, mobile platform, and associated gaming services.

This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By registering an account or using the 577jili Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions, which govern your use of the Platform.

2. Data Controller

For the purposes of the Data Privacy Act of 2012, 577jili Casino is the Personal Information Controller (PIC) in respect of the personal data you provide to us or that we collect about you through your use of the Platform.

Our designated Data Protection Officer (DPO) is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact our DPO using the details provided in Section 16 of this Policy.

3. Personal Data We Collect

3.1 Registration and Identity Data

When you register a 577jili account, we collect the following personal information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Residential address (including city, province, and postal code)
• Mobile phone number
• Email address
• Username and encrypted password

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) regulations and PAGCOR requirements, we may collect:

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, UMID)
• Proof of address documents (e.g., utility bill, bank statement)
• Selfie or facial image for identity verification purposes
• Proof of payment method ownership

3.3 Financial Data

When you make deposits or request withdrawals, we collect:

• GCash or PayMaya/Maya account details (mobile number associated with the e-wallet)
• Bank account details (account name, account number, bank name) for bank transfer transactions
• Debit card details (card number, expiry date) where applicable
• Transaction history, including deposit amounts, withdrawal amounts, and dates

3.4 Gaming and Usage Data

We automatically collect data about your use of the Platform, including:

• Game history, wager amounts, wins, and losses
• Session duration and login timestamps
• Device type, operating system, and browser information
• IP address and approximate geographic location
• Clickstream data and navigation patterns within the Platform

3.5 Communications Data

When you contact our customer support team, we collect records of your communications, including live chat transcripts, email correspondence, and any information you voluntarily provide in the course of seeking support.

4. How We Collect Your Data

577jili collects your personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically: Through cookies, web beacons, log files, and similar tracking technologies when you access and use the Platform.
• From third parties: From identity verification service providers, payment processors, fraud prevention services, and regulatory authorities where permitted by law.

5. How We Use Your Personal Data

577jili uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your 577jili player account.
• Identity verification: To verify your identity and age (21+) in compliance with PAGCOR regulations and AML requirements.
• Service delivery: To provide you with access to games, process deposits and withdrawals, and deliver customer support.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
• Legal compliance: To comply with applicable Philippine laws and regulations, including the Data Privacy Act, Anti-Money Laundering Act, and PAGCOR licensing requirements.
• Responsible gaming: To monitor gaming behaviour and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Marketing and promotions: To send you information about 577jili promotions, bonuses, and new features, subject to your marketing preferences.
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the Platform.
• Dispute resolution: To investigate and resolve disputes, complaints, and legal claims.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, 577jili processes your personal data on the following legal bases:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose (e.g., marketing communications).
• Contractual necessity: Where processing is necessary for the performance of the contract between you and 577jili (i.e., the Terms & Conditions governing your use of the Platform).
• Legal obligation: Where processing is required to comply with a legal obligation applicable to 577jili, including AML regulations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate interests: Where processing is necessary for the legitimate interests of 577jili, including fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and interests.

7. Data Sharing and Disclosure

577jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients in the circumstances described below:

• Service providers: Third-party vendors who provide services on our behalf, including identity verification providers, payment processors, cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulation.
• Law enforcement: Philippine law enforcement agencies where disclosure is required pursuant to a valid legal process, court order, or to protect the rights, property, or safety of 577jili, its players, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of 577jili's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

8. International Data Transfers

Some of 577jili's service providers may be located outside the Philippines. Where your personal data is transferred to a country that does not provide an equivalent level of data protection to the Philippines, 577jili will implement appropriate safeguards — such as contractual clauses approved by the NPC — to ensure that your data remains protected in accordance with the Data Privacy Act of 2012.

9. Data Retention

577jili retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, 577jili retains player account data for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations. KYC documents and transaction records are retained for the period required by applicable law. Gaming history and session data are retained for a minimum of three (3) years.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with 577jili's data disposal procedures.

10. Cookies & Tracking Technologies

10.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the 577jili Platform. They help us recognise your device, remember your preferences, and improve your experience on the Platform.

10.2 Types of Cookies We Use

• Essential cookies: Necessary for the Platform to function correctly. These cannot be disabled.
• Performance cookies: Collect anonymous information about how you use the Platform to help us improve its performance.
• Functional cookies: Remember your preferences (e.g., language, display settings) to personalise your experience.
• Analytics cookies: Help us understand how players interact with the Platform so we can improve our services.

10.3 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 577jili Platform. Disabling essential cookies may prevent you from accessing certain features or logging into your account.

11. Your Data Protection Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 577jili:

• Right to be informed: The right to be informed about how your personal data is collected and processed.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data , subject to applicable legal retention obligations.
• Right to object: The right to object to the processing of your personal data on grounds of legitimate interests, including for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 16. We will respond to your request within thirty (30) days of receipt. We may require you to verify your identity before processing your request.

12. Data Security

577jili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 577jili Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of our systems.
• Staff training on data protection obligations and security best practices.
• Incident response procedures to detect, report, and address personal data breaches in accordance with NPC notification requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 577jili will notify the NPC within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.

While 577jili takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the security of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

13. Children's Privacy

The 577jili Platform is strictly intended for persons who are 21 years of age or older. We do not knowingly collect personal data from persons under 21 years of age. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered an account with 577jili, please contact our support team immediately at support@577jili.one so that we can investigate and take appropriate action.

14. Third-Party Links

The 577jili Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the 577jili Platform. 577jili is not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

15. Changes to This Privacy Policy

577jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players by email or by posting a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the 577jili Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree to the amended Policy, you must cease using the Platform and close your account.

16. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 577jili, please contact our Data Protection Officer:

Data Protection Officer – 577jili Casino

Email: privacy@577jili.one

General Support: support@577jili.one

Email addresses are provided for informational purposes only and are displayed as plain text. Our live chat service (available 24/7 on the Platform) offers the fastest response time for general inquiries.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. Information about the NPC and its complaint procedures is available through official Philippine government channels.